Contact
Let’s Connect!
How Can We Assist You?
Our customer service team is here to help. Check out the FAQs below for quick answers to common questions, or reach out if you need further assistance!
Business Hours
M-F, 9-5 ET
Call Toll Free
(888) 274-4956
Local Calls
(813) 822-3076
Request Business Account
Instructions & Resources Page
Frequently Asked Questions
How Do I Get a Business Account?
Business accounts are required to access our online shop. Simply complete our online form and upload your FFL, Reseller’s Certificate, and Sales Tax Use Exemption Form. Once reviewed, our team will contact you with your site credentials. Request Account +
Where Do You Ship?
We currently ship within the U.S. only via our online shop. Please note, we do not ship ammunition to Alaska, California, Connecticut, Hawaii, Illinois, Massachusetts, New Jersey, New York, Washington D.C., any U.S. territory, or any foreign country — unless you are a licensed entity authorized to receive ammunition in that jurisdiction. For international orders, please call us directly at (888) 274-4956.
What is Your Return Policy?
All sales through General Munition are final and non-returnable, unless otherwise expressly stated in writing before the sale. Products are sold strictly on an “as-is” basis, and Buyers are responsible for verifying specifications, licenses, and compliance before completing a purchase.
For additional details, please review the Buyer Agreement which governs all purchases.
What Are Your Accepted Payment Methods?
We accept major credit cards, ACH payments, and wire transfers for business account purchases.
Hidden
Is There a Minimum Order Quantity?
Yes. Minimum order quantities vary depending on the product category. Please refer to individual product listings or contact our sales team for details.
How Long Will It Take to Process My Order?
Orders are typically processed within 2–5 business days, depending on inventory levels and account verification.
Can I Track My Order?
Yes. Once your order ships, you will receive tracking details via email to monitor your shipment.
What If a Product Is Out of Stock?
If an item is out of stock, you can sign up for restock notifications or contact our sales team to discuss lead times and alternative options.
Do You Offer Bulk or Volume Discounts?
Yes. We offer competitive pricing and volume discounts on bulk orders. Please contact our sales team for custom pricing.
How Can I Become a Supplier or Partner With General Munition?
We welcome inquiries from potential suppliers and partners. Please visit our Contact Us page and submit your details; our team will be in touch.
What Should I Do If I Have an Issue With My Order?
If you encounter any problems with your order, please contact our customer service team at (888) 274-4956 or through our Contact Us form. We’re here to help.
Where Can I Find Product Specifications or Safety Data?
You can find product specifications and safety data sheets (SDS) directly in the online shop. Simply navigate to the product page and download the available documents.